An MBA in manners

  • Article by: KRISTIN TILLOTSON , Star Tribune
  • Updated: March 15, 2010 - 5:46 PM

A two-hour session on business etiquette is a good introduction for students and new graduates. It also can help mid-careerists looking for a brush-up.

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cluke2Mar. 15, 10 6:46 PM

I hope this extends to places other than the business envionment and restaurants. I think first of highway manners, generally in public regarding the opening of doors for people, etc., places like movie theaters where people yap away on a phone, or athletic events and concerts where they stand up with no regard for those behind them.

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cluke2Mar. 15, 10 6:47 PM

I hope this extends to places other than the business envionment and restaurants. I think first of highway manners, generally in public regarding the opening of doors for people, etc., places like movie theaters where people yap away on a phone, or athletic events and concerts where they stand up with no regard for those behind them.

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mattaudioMar. 15, 10 8:32 PM

Whining is bad manners, cluke2.

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highbridgerMar. 15, 1010:02 PM

My favorite workplace etiquette trainwreck—I love those meetings where people sit around staring at screens instead of making eye contact with people around the table. What sparkling personalities they have. Maybe we should all glue smartphone screens to our faces so that the technology junkies can relate to us accidentally.

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swhansberryMar. 15, 1010:27 PM

you worry less about image and more about an applicant's technical skills, your bottom line will increase. Money is made by ignoring people. It's that simple. How many genuinely friendly bankers do you know? Or lawyers? Or real estate investors? There's a reason one of Trump's trademarks is "You're fired".

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changeagent2010Mar. 15, 1010:40 PM

Seems this topic comes up about every 4 years or less -- depending on economic cycle in a similar fashion as the "casual" vs "business attire" debate. And it is always so focused on the details of table manners. I think the erosion of "good manners" away from the formal table setting is more damaging to ones personal or professional image in the greater day-to-day interactions -- Nothing turns me off faster than immature conduct/conversations, rudeness, inattentive driving, or the whole paying more attention to technology rather than the humans around you. The list goes on and on, but I won't. I know life is complicated, but it's really simple IF YOU PAY ATTENTION to those around you -- it all boils down to this: realize the world does not revolve around you & your needs so show some respect for those around you may have different needs and comfort levels.

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reggie12Mar. 15, 1011:10 PM

I attended an etiquette luncheon nearly 15 years ago and still remember the advice. It's helped me in numerous business situations where eating was involved. It's 2nd to my 9th grade typing class as far as 'best bang for the buck' learning.

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Thumper5316Mar. 15, 1011:50 PM

as a person that has to sit through phone and in person meetings with younger people...dump the "like" word. It makes you look so, like, lame, like.

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fitzptjMar. 16, 10 1:12 AM

or Crackberry, as I like to call them. People that are ADD become addicted to these things.

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danadamsMar. 16, 10 7:02 AM

One thing that is funny is that most people can get this training for free in college. Most schools offer this, as well as fraternities on the campus have a session on formal dining and it is mandatory during Monday night meeting. I once had dessert in the neighbor sorority lawn because of improper language at the table! My wife had a similar experience in her sorority.

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