47 trapped on 'nightmare' flight to the Twin Cities

  • Article by: JEAN HOPFENSPERGER , Star Tribune
  • Updated: August 10, 2009 - 1:04 PM

Security and rules kept passengers confined all night in a small plane at Rochester due to thunderstorms.

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bkd001Aug. 8, 0911:41 PM

Safety? Overused as an excuse for anything these days.

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pic6325Aug. 8, 0911:54 PM

How many ignorant, uncaring airline employees does it take to make this happen? Such bad treatment deserves a lawsuit.

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secondeyeAug. 9, 09 1:05 AM

Could you be more ignorant in this situation than to blame the customer service reps? Why are they always target #1? It's the red tape bureaucracy to blame. You have to follow the rules in place. End of story.. If you don't like the rules, they need to change them. Whining lawsuit and blaming innocent CSRs is beyond excuse. Look, it's a nightmare.. and it needs to change.. it makes no sense why you're screened for one airport, in a safely screened plane, and then you aren't allowed to leave via an authorized escort making sure you don't pick up some pipe bomb because you somehow magically managed to divert a flight. But again.. blaming the CSR is just reckless, inexcusable, and ridiculous.

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secondeyeAug. 9, 09 1:09 AM

It's just an inhumane lack of empathy and respect for human being. Imagine you're sitting there, doing your job in a soft economy smoking ban, and something goes wrong.. You feel bad about the situation for the people involved, especially because YOU'RE involved too, and then some bulldog starts barking at you and then gets home, sets up a website, and starts commenting about how terrible YOU are because you represent the target of his frustration. If you think that's alright, then you're just a terrible human being.

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fitzptjAug. 9, 09 1:12 AM

We've become a society that's lost it's common sense. How can you trap people on a plane like this? Makes me consider never flying again!

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oggasoggaAug. 9, 09 2:00 AM

put them in a cage for nine hours, they will think next time

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llinmplsAug. 9, 09 2:46 AM

are just cargo.

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cherub1184Aug. 9, 09 3:14 AM

How many times does this have to happen before airline regulations re-write this safety pre-caution? It really is ridiculous in so many ways. We have become an over-sensitive and paranoid society.

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DroneMonkAug. 9, 09 3:41 AM

Why would a passenger (nay, a customer) put up with that kind of treatment? I'd insist on getting off the plane, and find my own way from Rochester to Minneapolis. Better that than being treated like cattle (prisoners?) in the name of "safety".

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rguy5558Aug. 9, 09 5:51 AM

Does the Rochester airport not have any car rental agencies? It is only a 2 hour drive?????

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