Steve Brandt/Dateline Minneapolis: Measuring how well city does its job

  • Article by: STEVE BRANDT , Star Tribune
  • Updated: September 10, 2008 - 6:41 AM

Using numbers to make city services add up is attracting public administrators from outside Minneapolis to City Hall.

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helterSep. 10, 08 8:23 AM

Could it be that calls regarding problem grocery stores dropped because citizens just gave up. Knowing that it will take forever for a response and when one does happen the dealers will be sent only to pop back in 10 minutes like cockroaches. Could it be that child lead poisoning dropped because city hall was spinning a story on how the leaded water at city hall wasn't really harmful to healthy adults and that the stinkwater in south minneapolis was fine to drink. Statistics can be made to support any view you want. Real progress is something else

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staredSep. 10, 0810:46 AM

The number of times you can call Mpls' 311 service # BEFORE you give up and hang up: == EVERY TIME

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dtmonkeyboySep. 10, 0812:51 PM

Minneapolis has been doing crime maps and statistics for neighborhoods for years and they don't lie on them. In fact the police use it to pinpoint trouble spots and target their efforts. It is true that statistices can lie, but I see this as a real attempt to pinpoint and fix problem issues. RT comes from the private sector where this is done all the time --and yet when he attempts to apply it to the city, city staff is accussed of being liars....No wonder government is in the state it is...even when an attempt is made to bring accountability--people undermine it for political purposes.

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