Comcast merger with Time Warner cable worries customers

  • Article by: RYAN NAKASHIMA , Associated Press
  • Updated: February 14, 2014 - 1:49 PM

LOS ANGELES — Cable subscribers don't give Comcast and Time Warner Cable good grades when it comes to customer satisfaction. So after Comcast announced its $45 billion purchase of Time Warner Cable Thursday, it didn't take long for consumers to start venting their frustrations over high prices, spotty service and fears of a monopoly.

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mspshadowFeb. 14, 14 2:07 PM

The company [Comcast] said the deal will...help save it money on TV programming costs"...no mention made of saving customers money? We all know where those savings will go - certainly not us.

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FrankieFeb. 14, 14 2:12 PM

I don't care, as I have a pair of rabbit ears and am happy. Don't need all the channels, way over kill.

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cluke2Feb. 14, 14 2:27 PM

Watch the rates increase and the customer service decline.... what now amounts to a 45 minute wait for Comcast will no doubt be 'rounded up' to an hour plus. Does the Sherman Antitrust Act still exist, or does it not get enforced?

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dirtydogsFeb. 14, 14 2:56 PM

Comcast will state that efficienies from the combined operations will benefit consumers. But why is it that in virtually every large merger the consumer pays more? Look at airline ticket prices after the Delta merger. Less competition means more costs for consumers. I would normally say that cable costs should be regulated by the PUC but they have done nothing for the consumer. Yep, we be hosed.

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rnvhillFeb. 14, 14 6:24 PM

I say let them do it on one condition - each channel is individually priced and consumers can make up their own package. Other channels are PPV on demand. You cannot tell me that technology today cannot make that happen.

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