Big-box retailers play match game with prices

  • Article by: JOHN EWOLDT , Star Tribune
  • Updated: December 11, 2013 - 9:17 AM

Stores’ goodwill gesture can be a hassle for shoppers.

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schmuckDec. 10, 1310:20 PM

If I need to do any work asking a store to match a price I might as well buy the item where it's cheapest in the first place, which is usually Amazon.

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hcjensen1Dec. 11, 13 8:31 AM

As a "team member" at one of the retailers mentioned in the article, I do not see why anyone would pursue price matching at our chain. Not only is the list of exceptions ridiculous and hard to follow, it is also very subjective by store and by management/staff at the desk. I won't even do it and I work at my location three times a week.

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somedude2Dec. 11, 13 9:06 AM

The stores offer price match so that they are able to collect some data on how bad they are getting pounded by Amazon. I personally do a large amount of purchasing on Amazon, but I cannot go in to a store, use staff to educate myself on a product(try on shoes, explain why one is better than the other, etc(otherwise known as service)) then go home and buy online. That is the part I would consider wrong. Some of us are aware that the store has to pay for the staff, and that comes from product mark up. When someone helps you make a buying decision, maybe that is worth the extra $10?

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benmik1212Dec. 11, 13 9:10 AM

I bought an air filter on Saturday at Target. Store price was $188.00, Target on-line price was $149.00. I took the item to the service desk, showed them the internet price. They matched the Target.com price and also let me use rewards discount, and Redcard discount. Whole process took less than 3 minutes. Not sure why people would think this is a "hassle" or a waste of time to save close to $40.00

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allhailfsmDec. 11, 13 9:13 AM

Price match policies could give a vendor an incentive to OVERCHARGE the people who don't ask for a match. We may be being suckered into thinking that the store price is competitive or they would not be offering to match a lower price.

If only 5% of folks ask for a match, its no loss to the store to keep their prices higher than competitors. Its the

    Appearance
of competitive pricing, not an actual good price.

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scubadoo68Dec. 11, 13 9:28 AM

Best Buy has their suppliers use unique model numbers for identical items at other stores on their electronics so good luck with that price match.

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aventhusedDec. 11, 13 9:46 AM

I am looking to upgrade my TV this year and it would be awesome to buy it at Best Buy with a price match. I would love to be able to take it home and start the panel prep right away... The problem is, They only carry the TV I am buying at the Magnolia stores... I am not about to drive to Richfield to get it. So Amazon or Paul's TV will again be getting my money.

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FrankLDec. 11, 13 9:53 AM

How about these stores match their own on-line prices? I have had a large retailer in town that will not match their own website prices. allhailfsm is right, this is just a mechanism for stores to overcharge.

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mktagrrlDec. 11, 1312:01 PM

Wal-Mart will price match right at the checkout counter. At Target you have to go wait in line at the Customer Service counter. Another dis-incentive for 'guests' to use Target's price match.

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stjohnsonDec. 11, 1312:43 PM

I recently was looking at an item at Best Buy before Thanksgiving and asked the employee if they price matched. It took him two minutes to look the item up online and offer it to me for $235 instead of $300. I bought it that day and didn't have to wait for it to arrive via mail or other courrier. Pretty easy on my part.

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