Best Buy fares well in Black Friday showdown

  • Article by: Thomas Lee , Star Tribune
  • Updated: December 3, 2013 - 5:45 AM

Best Buy CEO Hubert Joly said he wanted the company to come out swinging this holiday shopping season. Judging by initial reports of the Black Friday weekend, the consumer electronics chain did not disappoint.

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kirksterDec. 3, 13 7:29 AM

I dont know how they did it after years of crappy customer service under the old regime, but the customer experience has improved greatly from the old Dick Shultz era. If they can maintain it, they will do well. i haven't shopped a Best Buy in a very long time, but recently was forced to shope there looking for a particular item and I was really impressed with the sales staff. I walked out of there thinking i will be back for sure..that's what they want right? Sorry Amazon...

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agjb1966Dec. 3, 13 8:01 AM

I agree with the article. Used to buy everything from Amazon. But this year Best Buy had way better deals during Black Friday weekend. Not even close.

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cman2500Dec. 3, 1311:50 AM

Question is will the crowds come in through out the rest of December ? Retail sales ( Black Thursday Friday ) we're down 13 % from last year ? I'm not buying much this year and most people I know aren't either. Most people go for the deals and that's it. The consumer is tapped out go down the list gas, food, taxes, insurance you name it everything is going up.Wasn't this in the news on Nov 19 ? Best Buy said that the tough competitive environment could lead to profit pressure in the fourth quarter ? Look at the big retailers all reporting sales down Wal-Mart, Target and many others.I also expect a number of Retail bankruptcies and going out of business after the first of the year. Sears , K-Mart , Radio Shack, JCP and a number of other retailers are on life support. Best Buy bought some time and that's it.

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tooty123Dec. 3, 13 1:16 PM

Best Buy is the best! I had to purchase a new printer and decided to go to WalMart to see what they had to offer. First of all, I had to go looking for a salesperson and when I asked him some questions, he READ the carton and left. So did I. Went straight to Best Buy and the saleperson was able to answer my questions and helped me make the best decision for my situation. Also, Best Buy has the question center which will help you without being charged for it and the staff is very helpful. WalMart or Best Buy? Not even close!

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