Navigators give updated healthcare.gov mixed reviews on opening day amid successes and stalls

  • Article by: KELLI KENNEDY , Associated Press
  • Updated: December 3, 2013 - 5:40 PM

FORT LAUDERDALE, Fla. — Counselors helping people use the federal government's online health exchange are giving mixed reviews to the updated site, with some zipping through the application process while others are facing the same old sputters and even crashes.

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mn55066Dec. 3, 1311:05 PM

I have been trying to access MNsure since October 1. Impossible to register. I receive emails that I'm going to receive answers, but they never come. Phone line is continually busy ("All Circuits are Currently Busy. Please Try Calling Again Later.") The few times I have gotten through, I wait on hold for over an hour with no response. Mnsure is a farce.

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