Retailer Wal-Mart offers job back to Michigan worker fired after stopping attack on customer

  • Article by: Associated Press
  • Updated: October 18, 2013 - 7:40 PM

HARTLAND TOWNSHIP, Mich. — Kristopher Oswald said he did the right thing when he interrupted the assault of a woman in a Michigan Wal-Mart parking lot, even though it violated the national retailer's policies for employees.

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edinawaterOct. 18, 13 9:19 PM

Workers' Comp insurers encourage businesses to establish a policy of not resisting in a robbery because such policies tend to reduce workers' comp claims. Liability insurers also encourage such policies because it reduces the likelihood of customers getting hurt. It is best to let the police take care of things.

Given that, it also makes sense in general to establish such policies. However, it ceases to make sense when someone is already being harmed! In this case a woman was already being attacked. The man simply asked if she needed help and he was attacked to.

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localguyOct. 19, 13 6:43 AM

The WalMart store manager should have investigated BEFORE (s)he fired Oswald. Then WalMart should have given him a medal. The woman was being attacked. Immediate action was needed. There wasn't time for Oswald to alert his superiors, for them to call the police and for the police to arrive and intervene. Mindless enforcement of company policies is the sign of a bureaucracy that has grown to large and is poorly managed.

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