Travel Troubleshooter: Delta stands firm on awards ticket

  • by: CHRISTOPHER ELLIOTT
  • Updated: October 18, 2013 - 2:11 PM

Q: I recently booked four tickets between Milwaukee and New Orleans using my Delta SkyMiles so that my husband, son and my son’s friend could fly to our cruise port. All was well, but then my son’s friend’s parents decided that they would not get him a passport, so we had to make changes to the cruise and the airline to ­accommodate a new guest.

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