Travel Troubleshooter: Miffed over charge for unneeded insurance

  • by: CHRISTOPHER ELLIOTT
  • Updated: August 23, 2013 - 1:46 PM

Q: I recently rented a car from Avis in Houston with a friend. A few weeks after we returned the car, I discovered a $260 charge for optional insurance that we never asked for. I need your help getting a refund.

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