Mackay: How do you get better at your job?

  • by: HARVEY MACKAY
  • Updated: May 24, 2013 - 5:09 PM

When I am hired to speak to a company or association, I typically try to get a better sense of the group beforehand. I ask a few early arrivals about creative selling, teamwork, negotiations, how they get close to their customers and so on. Then I surprise them and ask what they do to get better at their jobs.

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