Alexander: The mystery of the disappearing e-mail

  • Article by: STEVE ALEXANDER , Star Tribune
  • Updated: May 7, 2013 - 6:49 PM

Q: I received nine e-mails with photos from a relative in Puerto Rico. When I opened the first one, it suddenly disappeared from view. I thought that I had inadvertently deleted it in some way and checked in the “trash” file, but it wasn’t there. So I went back to the “inbox” to open the second e-mail, and to my surprise, none of the eight remaining e-mails were there. However, all other e-mails I had received were still there, and my computer is otherwise working perfectly. What happened?

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