Missing a glove, a phone, even a bike? Riders asked to contact Metro Transit

  • Article by: Tim Harlow , Star Tribune
  • Updated: February 27, 2013 - 9:16 PM

A new campaign hopes to raise awareness of the transit agency’s lost-and-found program. Nearly 20,000 items were turned in last year.

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minnlifeFeb. 28, 1312:46 AM

My rock! Thank you for finding it!

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furguson11Feb. 28, 13 7:06 AM

I left my orange bike jacket on the bus. They found it for me in about 15 seconds.

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rogerbFeb. 28, 13 7:15 AM

Did I miss the part of the article that informs readers how to claim their items? Perhaps a phone number with a human on the other end? That might be a big part of the problem.

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daveparkFeb. 28, 13 7:37 AM

I'm going to start leaving my garbage on the bus. How much money am I going to save by not having to pay the hauler anymore? Seriously, why would the driver allow someone on the bus with a kiddie pool in the first place?

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mnmaggiemnFeb. 28, 13 8:25 AM

@rogerb@ Walk into the transit office. If your whole life is in a bag or your item is that valuable or sentimental to you Im sure holding on the line wouldnt be the biggest deal in the world.

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mnmaggiemnFeb. 28, 13 8:26 AM

@davepark@ If you note some of the items were found on the platforms.

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mnmaggiemnFeb. 28, 13 8:27 AM

I dont know if theres a law about this but have they ever picked up one of the cell phones and called a number, maybe theres one labeled mom or dad etc that could help? With the nook, is there an email address saved in there you could email to let them know?

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Mudder_13Feb. 28, 1310:13 AM

Great, now everyone will know my secret to getting a good seat, bring a kiddie pool with you.

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rogerbFeb. 28, 1311:49 AM

@mnmaggiemn@ I didn't say my whole life was in the bag - maybe it was a pair of gloves. My point is that good reporting and good customer service, even from a government agency, should make it a simple process to check if your lost item is in their lost and found. Maybe the single parent holding down two jobs and running out of their 99 weeks of unemployment can't get to the transit office. Remember when we used to say "phone first"?

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clnorthFeb. 28, 13 6:27 PM

"Last year, one bus rider left behind his $2,000 racing bike" What they really meant to say is that a stolen bike valued at $2000 was left behind.

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