Southwest steps away from no-frills image with fees

  • Article by: MARY SCHLANGENSTEIN , Bloomberg News
  • Updated: December 14, 2012 - 11:38 PM

Two bags still will be free, but other charges and penalties will kick in early next year.

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comment229Dec. 15, 12 5:39 AM

I remember when flying was actually fun. Now, insanity prevails. Whatever happened to "common sense" boarding of airplanes where the first people to board were in the far back of the plane and then the next rows coming forward? Actual organization; what a concept!!! Now, if you pay enough, you get to go first and maybe even trip over a couple of mothers with infants in their arms on the way. The one and only thing I agreed with in this article was the penalty for people that double book flights and don't cancel. You don't know how many times I have been on flights that were deemed full, and yet there were many empty seats. I still admire this airline however, for trying to treat passengers as well as they can.

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