A Best Buy boost falls flat

  • Article by: THOMAS LEE , Star Tribune
  • Updated: December 3, 2012 - 7:48 PM

The electronics retailer had hoped the new Windows 8 operating system would bump up sales of PCs, notebooks and tablets.

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barkingshinsDec. 3, 1211:32 PM

If explaining complex technology to consumers is, in fact, what Best Buy does best... they're doomed!

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nelsen1556Dec. 3, 1211:45 PM

Best Buy stores are just an old dinasour..over built, ineffcient and out dated. Buyers can get same merchandise online or at Walmart, Target and others for better prices. Talk to anyone lately that bought their appliances at Best Buy? Sears out does them everytime!

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cbehlingDec. 3, 1211:52 PM

If BB is counting on the viability of Win8, they're toast. Every review I've read on it said it's a pig in a poke. One reviewer said that he won't upgrade his OS until Win9 comes out.

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missmarplesDec. 4, 12 2:20 AM

Price is King, and Best Buy has been dethroned. Greedy retailers know they need to lower their profit margins or else the cheap Chinese electronics will sit on the shelf and become obsolete in 5 months.

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comment229Dec. 4, 12 4:57 AM

"With its radically redesigned interface" and there are two problems with this. First, the commercials touting Windows 8 do a poor job at best and make NO attempt at explaining this radical design. I have no idea what is being marketed and refuse to go find out for myself. I shouldn't have to. Second, people have started finding out that "change" isn't always good and a certain amount of the population is content with a machine and OS that does what they want and are used to it. Windows has thrown out some crap in the past, and I think you can add this one to the list.

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mnmaidDec. 4, 12 4:57 AM

Microsoft is always out of the starting gate late when it comes to their gadgets. The iPod outsold the later released MS Zune, and Android and iPhones outsold the Windows phone. Why did Microsoft think that coming out with their version of the tablet long after Android and Apple came out with theirs (and updated versions, no less) would be any different? People already have their tablets. They're not going to go rush out and buy a new one just because it's Windows based, especially when it takes so long for developers to come up with compatible apps for it. As for the Windows 8 OS, it is NOT your usual interface. Very confusing. No Start menu, no X in the upper right corner for closing an application. MS went far too minimalistic with their new "Metro" design.

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comment229Dec. 4, 12 5:00 AM

PS.... I used to frequent Best Buy stores quite often, over ten years ago. Now, they are a niche I just don't need or want. I can go online or to a major retailer and get what I want without heading to another store. That alone in NOT the reason however. I can buy it cheaper (MUCH cheaper) when I have the patience to wait for the products to go on sale. Now, I suppose there will be a certain faction that will say this is all the fault of the economy. Wrong. Dinosaurs, are extinct.

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mnpls123Dec. 4, 12 6:27 AM

If given the choice between buying from a large local company or saving a few bucks online, I always go with the large local company. They employ a lot of people that have big impacts on everything from the job market to the housing market. The few bucks I can save online will end up costing more in the long run.

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normafigonDec. 4, 12 6:36 AM

The average computer customer (home or business) is more interested in getting things done efficiently than in having the newest OS. I certainly don't want to be a guinea pig for a new OS that probably still has bugs. A three or four year old machine (and OS) works fine for most folks' needs, so expecting a new OS to help sell a lot of hardware is a flawed strategy. They'll probably slash the prices after Xmas and maybe I'll buy a PC, assuming I actually need a PC.

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FrankLDec. 4, 12 7:40 AM

Part of the problem is that hardware has not caught up with software. We are looking for a new desktop computer, but the reviews I read on Win 8 say to get the most out of it you should have a touchscreen monitor. The problem is that these monitors are scarce and expensive. One store did not have a touchscreen except on a laptop. Tough to buy when the product is not on the shelves.

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