Networking helps spread Mayo brand

  • Article by: JACKIE CROSBY , Star Tribune
  • Updated: November 17, 2012 - 3:39 PM

Medical centers around the country are signing up for partnership arrangements that also promote the Mayo name.

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robosurgNov. 17, 1211:21 PM

It's interesting to note that The Cleveland Clinic started a similar networking program 7 years ago. Mayo seems to be entering the game a little late to be relevant." It's probably a big reason why The Cleveland Clinic brand is more progressive today than Mayo's. I've heard patient registrations are way down these days because today's patients don't want to travel like 25 years ago.

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robosurgNov. 17, 1211:22 PM

It's interesting to note that The Cleveland Clinic started a similar networking program 7 years ago. Mayo seems to be entering the game a little late to be relevant." It's probably a big reason why The Cleveland Clinic brand is more progressive today than Mayo's. I've heard patient registrations are way down these days because today's patients don't want to travel like 25 years ago.

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flintyNov. 18, 12 4:30 AM

Having traveled to Mayo several times to see a specialist, I can honestly say they treat you right. When being seen by the specialist, I felt like I was there only patient, and the doctors are very profesional, well-dressed, etc. The place runs like clock work for how huge it is - I live in Wisconsin and feel blessed to have the Mayo Clinic in Rochester.

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peppergemieianluluNov. 18, 12 9:54 AM

I use to be a patient at Mayo Clinic for over a decade. I had a knee replacement in 2010 and then a hip replacement in 2011. After my hip replacement, I was not receiving appropriate care and there were issues with my orthopedic surgeon. I went to the office of patient affairs and asked for a new doctor and told them everything that took place. I had to wait a month before seeing another doctor. They put me with a doctor that did knees and shoulders. I was not recoverying correctly and I found it strange that I was put with a doctor that did not specialize in hips. I kept begging and calling the office of patient affairs and they finally put me with the chair of the department. Even though I was having joint pain and back pain and was behind the recovery curve, he did nothing to help. Even wrote in my medical records that I had a problem getting a long with my surgeon that did my hip replacement. He was more focused on blaming me for the problems. I asked the office of patient affairs to please give me another doctor and they said "no". I received two letters a few weeks later telling me that there was nothing that the orthopedic department could do for me and basically,not in these exact words, go away. My condition had been getting worse with joint, back and trouble walking. During the summer, I went to the top orthopedic hospital in the country and it took them 5 minutes to see that I had a common complication for hip replacements, my legs were uneven. This should been corrected earlier on and my medical needs should have been addressed. I would also like to say, that Mayo is not attracting the very best. The resident that assisted my orthopedic surgeon came from one of the lower ranking medical schools. Newsweek does not even rank it.

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YoganaziNov. 18, 12 3:42 PM

Mayo is not a good value. It is nothing but layers of care and duplication of services. Fairview University was a level 1 NCI designated provider long before Mayo. It is unfotunate these partnerships were not with FUMC. Good story.

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fentanylNov. 18, 12 5:26 PM

Great story. Jackie Crosby is a Pulitzer Prize winning reporter and she has been a quick study on health care. The star-tribune is lucky to have her on their team.

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