Best Buy brings in new online president

  • Article by: JOHN EWOLDT , Star Tribune
  • Updated: October 3, 2012 - 9:04 PM

Scott Durchslag, previously president of Expedia Worldwide, faces important challenges.

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ageepaperOct. 3, 12 1:58 PM

If he has never dealt with Consumer Electronics and thinks it's EASY, we're in for more of the same. If he actually understands the consumers that buy electronics on-line he had better understand Amazon, Crutchfield and Newegg to a TEE. If Best Buy continues not pricing things to match the market, it won't matter 1 bit. In Minneapolis, Microcenter destroys BB on anything Computer related. Not 1 reason to go to Best Buy. Not 1. Microcenter even competes with NewEgg. The way you destroy the pure on-line model is to have prices within 10 percent of online including TAX. That's my personal rule for buying local, otherwise it's always mail order. Why was BB successful in the 80's????? Because they crushed EVERY possible music store with better pricing on CD's. They don't have that edge in ANY area anymore. They need that competitive advantage back..

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tink0077Oct. 3, 12 2:03 PM

And for only 79.99 we can offer Best Buy a payment plan so if anything goes wrong with this guy in the next two years, we'll replace it for free! (make sure you read the fine print, however. I didn't).

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london23Oct. 3, 12 2:06 PM

Sorry, this is 6 or 7 years too late.

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railroadOct. 3, 12 3:05 PM

The one thing Best Buy doesnt need is another leech at the top sucking any profits off the company.. Best Buy is lucky it will be around in another year.. they need to get competetive.. they are too expensive...Hey.. ever heard of Amazon?

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think100Oct. 3, 12 3:10 PM

they should have picked josh peterson

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cman2500Oct. 3, 12 4:18 PM

The economy is on the verge of another downturn good luck BBY.They have a couple more years that's about it.

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rshacklefordOct. 4, 12 1:30 AM

(Durchslag said) "My mission is to reinvent electronics retail for Web 3.0," he said. "We want to create a model for bricks and clicks and at the same time delight our customers." ---- Another BBY position that is a waste of time and money unless we have returned to 1999. Hope he isn't leeching more than 40k a year. And, he really used the word 'delight'?

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choochoo12Oct. 4, 12 2:16 AM

How many of the people who use Best Buy for "showrooming" support high taxes on businesses and the higher costs of operation which are passed along the consumer? You can't demand that businesses like Best Buy pay high taxes (which can exceed $200,000 for annual property taxes on a store) and then refuse to do business with them because you can save a little money online.

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DtrainOct. 5, 12 5:01 PM

Enough already on showrooming- it's a myth and used to be called comparison shopping. Consumers no longer need to visit a Brick & Mortar location to do it. If you have somehow figured out a way to make them come through your doors, then you need to figure out a way to get them to buy. It is as simple as that plus you have a captive audience in which to upsell them more junk they do not need. Finally, lose the extended warranty stuff and just give it to the consumer for free- it is such a nuisance when checking out and people hate feeling like they just made a mistake on their $1000 purchase.

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