Whistleblower: Third-party phone purchase a hard lesson

  • Article by: JANE FRIEDMANN , Star Tribune
  • Updated: July 9, 2012 - 10:43 AM

A Craigslist buyer found the phone deactivated after the original owner failed to fully pay for it.

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dahutysJul. 7, 12 6:38 PM

Am I supposed to be upset with T-Mobile here? Anyone who has a contract with a mobile phone provider should know that if you cancel the contract before the contract is up, for any reason, you'll get hit with an early termination fee. You will still owe the fee even if you cancel your contract in a fit of pique after the phone company won't break their policies because you made the dumb mistake of buying a phone from some dude whose name you don't know.

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dennisleeJul. 7, 12 6:46 PM

For years people have been asking T-Mobile to disable stolen phones, it's never been possible. Now all of a sudden T-Mobile can lock a phone when it's to their advantage. This is a huge change. GSM phone users have never had to worry about pre-qualifying used phones, both AT&T and T-Mobile have always denied they had the ability to disable a phone based on the IMEI number. And then there is the "only the original owner can pay for the phone". What's up with that? Why does it matter where the money comes from as long as TMo gets their money for the phone?

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oggasoggaJul. 7, 12 9:08 PM

New out of the box from the store, run fine.

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ashleystpaulJul. 7, 1210:11 PM

Wow. The solution should have been to let the guy pay the balance. Looks like T-Mobile doesn't need any more business.

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mnmaggiemnJul. 7, 1210:11 PM

If you purchase a car from someone who still owes money, its not legit. If you purchase a TV from someone who still owes money on it, its not legit and you loose these items....Whats wrong with phone companies protecting themselves. The phone company had NOTHING to do with the purchase of the phone. The company has every right to disable the phone

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mnmaggiemnJul. 7, 1210:12 PM

Technically the phone was stolen

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mnmaggiemnJul. 7, 1210:17 PM

Oh and DennisLee my sister and I are tmobile, she has lost her phone and had it stolen...Each time the phone was disabled by tmobile

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