Minneapolis Wi-Fi growth is far short of expectations

  • Article by: STEVE ALEXANDER , Star Tribune
  • Updated: June 5, 2012 - 11:09 PM

The popularity of cellular data and bundled service offers from competitors have hurt.

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mjcmspJun. 5, 12 9:17 PM

The reason is because the network was just too slow. The connection speeds offered just aren't fast enough for most people. I read recently that they are upgrading the network in some areas to be much faster, if that happens I think they can gain more customers.

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bbergsonJun. 5, 12 9:27 PM

I have been a customer of USI since the beginning. They are a great company that is only getting better. I wish they would come to St. Paul! Thanks guys, keep up the great work.

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cmo55Jun. 5, 12 9:45 PM

This is an example of governmental overreach. Government should not be competing with private enterprise. They should concentrate on needed services that are not economically viable in the private sector. Profit is not a dirty word. Profit is what creates tax revenues. Both parties are to blame in this misguided attempt to buy votes and limit choices.

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J_DubyaJun. 5, 12 9:49 PM

We had it, but changed to better service when we needed it for my work. The price is low, but you get what you pay for in this case.

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whosaysJun. 5, 12 9:49 PM

So let's see- RT signs a contract long term contract with a vendor who didn't anticipate technology and internet changes (note to RT-get a subscription to PC magazine or ask any 11 year old kid for help) has a slower service that its competitors in a higher speed world, and then lets the vendor charge a higher price for their service to the paying customers just so they could "contribute" funds to some dreamy internet assistance fund that then RT could stand back and say-"we have free internet for those who don't want to pay for it." Geez good thing this guy isn't in private industry-he would starve to death. Anyone want to bet we start seeing articles in the not to distant future about the problems with his Vikings stadium financing plan that will handicap the city for decades? $100-name your charity and I'll name mine. And I'll bet it happens before the first game is played in the stadium.

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robinjJun. 5, 12 9:55 PM

we have recently signed up to switch to usi wireless now that the fiber optic service is coming to our neighborhood. we would have switched sooner, but with our home office in the basement we never received a signal, even though it was less than a half block away from us. it will save us about $40/month which is certainly worth the hassle to switch (plus our money will be going to a local business vs big-business comcast).

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mnmonkeyboyJun. 5, 1210:09 PM

lol...RT was in privat business and made millions. The republican party could learn a thing or two about balancing a budget...they don't even pay their bills and are stiffing private businesses.

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stoneageJun. 5, 1210:18 PM

I have had good luck with USI. Best customer service of anyone in the industry. I have had Quest (horrible) and Comcast (just OK). I was unable to get any better provider in my condo because someone scratched someones back when they developed. I can stream Netflix and surf the web at the same time, without any problems. Yes they are slower than Comcast, but they are less than HALF the price and there are no wires, it is wireless. I hope that they can pull fiber optic in, but I'm not holding my breath. For me it works.

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hammersteinJun. 5, 1210:25 PM

Well, USI might fight it easier to gain customers after the local and national service providers start capping and/or charging heavy users ... much like mobile wireless providers are currently doing.

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normysamoronJun. 5, 1210:26 PM

After dumping Comcast television for the far better DirecTV I was looking forward to subscribing to USI wireless in Minneapolis for my internet. Simply put, the service is too slow and unusable. I would compare it to the slow speed wireless you get at a low grade hotel. Families have multiple computers so that kids can do homework while adults check into their network at work - USI knows this and they know their system is inadequate for a typical family. I would love to dump Comcast altogether and become a USI customer, but unless the speeds get better it won't ever happen.

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