Why should the consumers that this company ripped off have to request their money back? This company already has their names and addresses, they should be required to send it back to the individuals, along with an apology!

I want to note the excellent job here by State employees. And thank them ... before the GOP legislature passes another constitutional amendment to try and eliminate the agency.

I wonder if anyone who voted GOP last time, and essentially for less government regulation, will be getting a refund??? Darn companies just aren't policing themselves...I can't figure out why...

Eighty thousand Minnesotans got charged an extra 25 to 45 bucks -- without ever checking the statement to see what they were paying for and how much they were being charged?! Maybe thirty bucks is peanuts to those people, but when individual consumers are so lazy that they don't even look to see what's on the bill, my sympathy for them evaporates. If we citizens cannot or will not take even the most minimal steps to protect ourselves, if we're that helpless, then we are only begging for government to do the job for us. And it won't be cheap . . .

Living proof you can't fix stupid, if you can't read what you are purchasing and click the no thank you button the taxpayer should not have to pay for an agency to protect you from yourself!

The Strib's comment section should form a club composed of posters who always blame the victim. You're among the 80,000 who didn't break down your receipt? No sympathy! It's YOUR fault that some out-of-state company threw an illegal item onto your bill that you didn't catch. Some peoples' kids... In the fight between haves and have nots? They love the haves. Want an idea of how such opinion will play out? Just find the side with the money. That's the side that the blame-the-victim contingent is down with. Certainly much more than mistreated consumers. I'm not sure why.

Don't spend all your $31.25 in one place!

Mister_E, I read the article over several times and didn't find one mention that Republicans were trying to make sure that this company could continue to take undue advantage over these people.

Flashpanhunt: Are you advocating a system in which individuals no longer need to bear responsibility for their own actions or inactions? One in which individuals need not make any choices, because the government will make all their decisions, all their choices, for them. What would you call such a system?

Prowler: Think it through. Some of those people actually wanted the insurance and were willing to pay for it.