Auto repair chain tunes up local growth

  • Article by: TODD NELSON , Special to the Star Tribune
  • Updated: September 11, 2011 - 5:26 PM

Developer Jim Henkel says his Honest-1 Auto Care centers are clean, customer-centric and women-friendly.

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exrepublicanSep. 12, 11 6:38 AM

Wow! If these guys are for real, they will own the market in a few years. Although there are a few good, honest repair shops around the metro, there are far more dishonest operators in the industry.

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FrankLSep. 12, 11 8:45 AM

This is how politicians lie that small businesses create jobs. Sure each of these franchises will employ 8 to 10 people, but what is not counted is how many will lose their jobs at other shops.

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justaxnspendSep. 12, 1111:10 AM

Smart move for Jim Henkel to get out of the Body repair business which is totally controled by the insurance industry through their captured body shops using price controls & secret agreements to cut cost and do cheap repairs. Mechanic shops are not controlled by third party payers(insurance cos). The car owner decides on what repairs are to by done.

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davehougSep. 12, 1111:54 AM

I have been getting my car repaired both by my own work and thru independent shops and dealers. I have never felt any advice / work was dishonest. Feel free to ask all questions and patronize a shop you trust. My own opinion is most 'dis-honest' worries are about how soon a repair is needed. Now because of unsafe condition / before other parts get ruined by this condition / because the condition is sub-standard but not critical / because it is for my daughter to drive & I want reliability.

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starvingpoorSep. 12, 11 3:46 PM

never trust a guy who say's TRUST ME ibrought my chevy van there they are not honest

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gjacobSep. 12, 11 3:57 PM

I guess they are the anti-precision-tune. My favorite experience was when Auto Max in hopkins once told me they couldn't machine my brake rotors because the shiny surface would fall off. Second would be when Firestone remove a piece of steering linkage (without asking) to show me the bad rubber bushing. You could tell it was cut since the "rip" was perfectly smooth. Lying cheaters.

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evenmorejustSep. 12, 11 6:34 PM

You have to watch almost all of these auto repair places. If you are a little old lady they will take you to the bank!

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evenmorejustSep. 12, 11 6:37 PM

haha, ya Midas Muffler once told me I needed a new exhaust from the converter on back....I had rusty mufflers and the pipes were stainless steel! Needless to say I went to someplace else and paid 1/7th of the cost! That was the Midas Muffler in Roseville too!

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photobug177Sep. 12, 11 6:37 PM

I was 25 in 1978 I bought my first new truck from a Ford dealer in Bloomington between 94th & 98th st. I was told by the service writer I had to wait for the emergency brake to wear in. Since that period of time I have bought 10 new vehicles since that and none were from that dealer, but the last 3 were at Walser GMC The service reps and mechanic Vern have never given me any reason to trust their honesty.

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ceri30Sep. 12, 11 7:59 PM

I've been to an Honest-1 shop and found it far from honest or female friendly. The owner of the shop I visited in Eagan made so many unwanted non-professional comments that I had to have a friend pick me up rather than to wait for my oil change. I've also witnessed their technicians emptying the recyle bin from the waiting room straight into the dumpster. How is this eco-friendly or honest?

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