Delta fined a record $2M

  • Article by: LORA PABST and PAUL WALSH , Star Tribune staff writers
  • Updated: February 17, 2011 - 9:05 PM

The airline must pay for "egregious" violations involving disabled travelers.

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rlvandyFeb. 17, 1112:08 PM

$834,000 spent on ramps... $1,166,000 spent on???

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nopecantFeb. 17, 1112:10 PM

It seems odd that there were thousands of complaints made in 2007 and 2008 against Delta, but 3 1/2 years went by until the airline received a penalty. I suppose one reason may be that DOT was underfunded by the Previous Occupant and thus it took longer to act, or that holding corporations responsible for their behavior was frowned upon in general at that time. With federal entities as with any product or service, you get what you pay for.

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yummytoastFeb. 17, 1112:18 PM

At least the fine is getting put to good use in upgrading the wheelchair system in MSP and the other Delta hubs.

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cesafskbFeb. 17, 1112:24 PM

Delta, as an essential monopoly in the midwest with no viable competitors, has no incentive to provide good service to any customer and boy does it show. That's what happens when corporate interests are allowed to run amok with no oversight.

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prariehomeFeb. 17, 1112:29 PM

let this be a perfect example of proof that airlines cannot self-regulate. 2500 complaints, from the disabled?!

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thetruthurtsFeb. 17, 1112:31 PM

Is there a way for this fine not to be taken out on future passengers by increasing prices to more extortion fees? This should come out of thier leadership bonus.

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gizkazzFeb. 17, 1112:35 PM

I always flew Northwest back in the good old days but no longer, the service and every thing about them has changed for the worse since Delta merged

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boshkFeb. 17, 1112:36 PM

why should people with disabilities get special treatment. why cant everyone receive fair treatment when they fly delta?

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test456Feb. 17, 1112:52 PM

What about the lady the other week who was wrongly refused boarding by delta because of her prior approved medical equipment!

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lgraber81Feb. 17, 1112:54 PM

don't kid yourself it is much cheaper to pay the fines than to do a complete ADA compliance makeover. What the airlines do is hedge their bets and pay the settlements as they arise.

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