On Your Side: Urgent letter was marketing pitch

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  • Updated: January 31, 2011 - 3:50 PM
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mankato58Jan. 29, 11 5:54 PM

College Admissions Assistance: Junk mail! Anybody understand the concept of this? I agree that many envelopes can be deceiving on the outside, but it takes about one or two sentences and the average high school graduate knows which file it goes in. Air Duct Cleaners: Sounds like this may actually be a true Whistleblower case. Will wait and see any facts that come forward.

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cmk61478Jan. 31, 11 1:00 PM

I agree with mankato58 100%. Use your noggin people and stop falling for things like this.

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bippy742Jan. 31, 11 1:10 PM

I have to agree; although the letter is a LITTLE misleading, reading a few sentences in would tell you that it's junk mail.

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BrewmanJan. 31, 11 1:17 PM

That letter has scammers written all over it. It's a no brainer, really. And duct cleaning itself is a big scam. No teeny vacuum cleaner hose is going to "Clean" your ductwork. They just prey on people's fears of mold, etc.... So what if your ducts have a little dust in them. Change your furnace filter regularly, and that's all you need. Air, including whatever particulate matter is suspended in it gets sucked into the return air ducts, with a minor amount of dust maybe getting stuck in the ductwork. That air all hit's the furnace filter, which blows relativley cleaner air intot he rooms. Way too many branches of ductwork for the vacum cleaner hose to reach, and there is absolutely no evidence that this type of service is necessary or effective. To think you can have a company drive to your home and do anything significant at all for $99 should be a big red flag right there, when many legitimate tradespeople charge $50 to $75 just for a trip charge.

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mamazogJan. 31, 11 1:19 PM

I'm no angel, but how the heck do people sleep at night after bilking a 91-year-old man out of 35 times the advertised rate for a service? One can only hope that retail karma kicks in and the principals of this (unnamed) duct-cleaning scam wind up in a nursing home staffed by fly-by-nighters like themselves. Makes me angry.

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j_m_t_usJan. 31, 11 2:20 PM

Marketing companies can be the most deceiving people out there. They will go as far as they can legally to deceive you. I can tell without even opening up the mail that its just junk mail going in the trash and then into the landfills. Someday I hope they ban all this garbage people get in the mail!

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mcdonmJan. 31, 11 3:36 PM

J_M_T_US - If you ban the junk mail, the Postal Service wouldn't exist. Most mail is junk mail and it keeps USPS afloat.

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killermebeJan. 31, 11 3:52 PM

Duct cleaning is SCAM 99% of the time. Have them provide you with a before and after photo of the duct work.

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stingballJan. 31, 11 3:57 PM

Charging that elderly couple $3,500 for air duct cleaning is absolutely obscene and evil. They are clearly trying to take advantage of an elderly, vulnerable couple. I would like to see this company's name published so that they are shamed out of business. I have had my air ducts cleaned by several different companies and it never came to more than $150. I came to the conclusion, after a little research, that it was an unnecessary service and in fact can damage your duct work by putting too much air pressure in the system, which can loosen joints and cause leaking.

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orelia5755Jan. 31, 11 5:00 PM

i'd like to know how to find a reliable duct-cleaning company. or is this service really not necessary? we have a 55-year old house and forced-air heat, so i assumed the ducts need to be cleaned every couple years (we have doges . . .).

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