Paying for services never used

  • Article by: LORA PABST , Star Tribune
  • Updated: January 15, 2011 - 10:52 PM

There are few restrictions on assisted-living fees and contracts. Consumers have to do their research before paying, advocates say.

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DufferHJan. 15, 11 7:17 PM

This shows a good reason to stay away from for-profit operations. There are enough other good care centers out there that aren't just looking for a buck.

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passingtimeJan. 15, 11 7:24 PM

I don't get it. They signed a lease. They pay the money. The facility was unable to make money on the unit as it was being held for the woman in California. Just because she happened to pass doesn't negate them from the responsibility of the lease that they signed. Yes, it sucks. But that is how the ball rolls.

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ZarephethJan. 15, 1110:32 PM

@passingtime - I may have misunderstood something, but I had the distinct impression that the prospective tenant died before the anticipated start date of the lease. Since the lease itself has a clause terminating the lease when the tenant dies, I believe everything beyond the non-refundable portions of the deposit should be returned. As for the non-refundable portions, I think a business acting in good faith would seriously consider return some or all of it - depending upon whether or not that money was actually used for its stated purpose (like cleaning after the tenant moves out...)

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th3171Jan. 15, 1110:54 PM

The "assisted living" things are shams. Beware

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coop0188Jan. 16, 1112:12 AM

I used to work as an HHA at an assisted living facility. While this story is tragic, I can't say that I'm surprised. Also to keep an eye on is getting charged for day to day services that your loved one never uses. They will nickel and dime you to death, and heaven forbid your parent or aunt presses that call button too many times. It REALLY does need to be better regulated. They kept saying how there wasn't any money, but when they're charging what amounts to basically a dollar a minute for a CNA's time, there's money there. It's a nice idea, but frankly, the people who are making money at it are in it for just that-the money, and they are not interested in giving it up for better care, better staff, ect. Really, your loved one will be better and more conscientiously cared for in a nursing home.

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19jack48Jan. 16, 1112:40 AM

so? be responsible? plan ahead? don't leave the taxpayer stuck with the bill? how's that worked out? this is not such a great [private'read capitalism'-public-i read stupid] system currently. this family has just been punished for the worst sin in modern USA, they actually tried to do what they thought was RIGHT!. now we all know what to do next time, let the 'damn gov deal with it!. so much bs and so little help from the corps. the gov?. who buys those products ?

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scaryphailinJan. 16, 11 4:59 AM

The private sector at work! Still think we need fewer regulations?

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richieswensonJan. 16, 11 5:21 AM

Would have been a cold day in hell before I'd have paid that extra bill.

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nomedsJan. 16, 11 7:13 AM

Years and years ago, Goodwill on the part of businesses were the norm not the exception. Today, there is no such thing as Goodwill.

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oggasoggaJan. 16, 11 7:35 AM

Just give me your money, sounds like a robbery.

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